relay.by Magebytes
Shopify · Magento · WooCommerce + 3 more

Your store deserves
an agent that sells.

Relay embeds a conversational AI into your Adobe Commerce, Shopify, WooCommerce, BigCommerce, Shopware, or OpenCart store. It searches products, handles variants, and closes sales — while you sleep.

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Relay

Your AI Shopping Assistant

Online
Hi! Looking for something specific today? I can search our full catalog for you. 👋
Show me waterproof jackets under $100
Found 3 jackets matching your search!
🧥

Trail Pro

$59.99

🥾

Storm Shield

$78.99

🧥

Peak Layer

$97.99

3×

higher conversion vs. live chat

24/7

always-on coverage

<200ms

average response time

4

platforms supported

Platforms

Built for the platforms you run

Deep native integrations — not shallow webhooks. Relay speaks each platform's API natively so product data, variants, and inventory are always accurate.

Adobe Commerce logo

Adobe Commerce

Enterprise

Full support for Adobe Commerce (Magento 2) including configurable products, layered navigation, and B2B catalogs.

Magento 2 logo

Magento 2

Open Source

Self-hosted Magento 2 open source — same deep integration, full variant support, REST API powered.

Shopify logo

Shopify

& Plus

Native Shopify Admin API integration. Works with Shopify and Shopify Plus stores, all product types supported.

WooCommerce logo

WooCommerce

WordPress

WooCommerce REST API — simple, variable, and grouped products, with full attribute and variation support.

BigCommerce logo

BigCommerce

& Enterprise

BigCommerce v3 catalog API — full variant support, multi-storefront, B2B edition and headless commerce ready.

Shopware 6 logo

Shopware 6

Open Source

Shopware 6 Admin API with OAuth 2.0 client credentials — products, variants, orders, and real-time webhooks.

OpenCart logo

OpenCart

3.x / 4.x

OpenCart REST API integration — product search, order lookup, and cart actions via the built-in API system.

Features

Everything your store needs

One platform. One widget. Every capability your shoppers expect from a world-class buying experience.

AI Shopping Assistant

A conversational agent that understands your catalog, answers product questions, and guides shoppers from discovery to checkout.

Add to Cart & Checkout

Customers select variants, add items, and initiate checkout — all inside the chat widget, without leaving the page.

Instant Product Search

Semantic search across your entire catalog powered by Typesense. Results in milliseconds, not seconds.

Works on Any Platform

Adobe Commerce, Shopify, WooCommerce, BigCommerce, Shopware, OpenCart — one widget, seven platforms, no code required.

Proactive Campaigns

Trigger personalised messages on cart abandonment, product views, or custom events to recover lost revenue.

Agent Analytics

See what customers ask, which products convert, and where conversations drop off — all in one dashboard.

How it works

Live in under five minutes

01

Connect your store

Connect Adobe Commerce, Shopify, WooCommerce, BigCommerce, Shopware, or OpenCart. Relay syncs your catalog automatically.

02

Configure your agent

Set your brand tone, enable tools, write FAQ answers, and customise the widget to match your storefront.

03

Embed one script tag

Copy a single <script> snippet into your theme. The widget is live in under five minutes.

04

Watch it sell

Your AI agent handles product queries, variant selection, and checkout — around the clock, on every page.

Pricing

Simple, honest pricing

No setup fees. No per-seat charges. Cancel anytime.

Starter

$9/per month

7-day free trial. No credit card required to start.

  • 500 messages / month (hard cap)
  • AI powered by GPT-4o-mini
  • Product search & add to cart
  • FAQ responder
  • 1 platform connector
  • Community support
Start free trial
Most popular

Pro

$49/per month

For growing stores ready to scale AI-powered support.

  • 10,000 messages / month
  • AI powered by GPT-4o-mini
  • Full analytics dashboard
  • White-label widget (no badge)
  • Escalation inbox & live handoff
  • Multi-language support
  • Up to 3 platform connectors
  • Priority email support
Start free trial

Enterprise

$399/per month

50k messages included. $0.005/msg beyond that. GPT-4o.

  • 50,000 messages/month included
  • $0.005 per message overage
  • AI powered by GPT-4o (best model)
  • Unlimited store connections
  • Human approval workflows
  • White-label & custom persona
  • Dedicated account manager
  • 99.9% uptime SLA
Get started

Custom

Let's talk/

Built around your volume, infrastructure, and SLA requirements.

  • Unlimited messages — any volume
  • Custom AI model & fine-tuning
  • Dedicated cloud or on-premise
  • Custom SLA (up to 99.99% uptime)
  • Custom integrations & webhooks
  • Multi-brand & agency support
  • Quarterly business reviews
  • White-glove onboarding
Contact sales

Ready to add AI to your store?

Join merchants already using Relay to automate product discovery and boost conversion rates.

Get started for free